Customer Support Representative

Job Description

We are looking for a motivated and customer-focused Customer Support Representative to join our Lahore office. The ideal candidate should possess excellent communication skills, be confident in handling client interactions, and provide professional customer support to UAE-based clients.

The role involves communicating with clients, addressing inquiries, scheduling follow-ups, and ensuring a smooth customer experience through professional and timely communication.

Responsibilities

• Handle inbound and outbound calls, WhatsApp messages, and emails professionally.
• Communicate effectively with UAE-based clients and address their inquiries.
• Schedule appointments and follow-ups with relevant departments.
• Maintain professional and timely communication with clients throughout the process.
• Provide accurate information regarding services, documentation, and procedures.
• Build st...