Customer Support (Retention Team)
Location
Milton Keynes, Buckinghamshire
Job Type
Full-time
Category
management
Posted
June 06, 2026
Customer Support (Retention Team)
£27,500 basic salary + potential quarterly bonus based on performance + supportive culture + genuine career growth + great perks!
We’re one of the UK’s leading Life Insurance Brokers, and we’re on the hunt for passionate and friendly people to join our Retention Support team. Think meaningful conversations, a supportive team, and the chance to genuinely change lives by helping families stay protected. We’ve featured in the Sunday Times ‘Best Companies to Work For’ list, and our Trustpilot reviews speak for themselves! But don’t just take our word for it, go ahead, check us out!
Provisional Start: ASAP
Based in: Milton Keynes
Working Pattern: Monday to Friday, 9am – 6pm
Final interview date: Friday 5th June
What you’ll be doing:
* Supporting the Retentions Team by completing daily administrative tasks.
* Take inbound calls from customers and pass them over to their advisor.
* Managing lapsed policy notifications from ...
£27,500 basic salary + potential quarterly bonus based on performance + supportive culture + genuine career growth + great perks!
We’re one of the UK’s leading Life Insurance Brokers, and we’re on the hunt for passionate and friendly people to join our Retention Support team. Think meaningful conversations, a supportive team, and the chance to genuinely change lives by helping families stay protected. We’ve featured in the Sunday Times ‘Best Companies to Work For’ list, and our Trustpilot reviews speak for themselves! But don’t just take our word for it, go ahead, check us out!
Provisional Start: ASAP
Based in: Milton Keynes
Working Pattern: Monday to Friday, 9am – 6pm
Final interview date: Friday 5th June
What you’ll be doing:
* Supporting the Retentions Team by completing daily administrative tasks.
* Take inbound calls from customers and pass them over to their advisor.
* Managing lapsed policy notifications from ...