Customer Support Specialist (Ai Saas Platform)

We're looking for a
Customer Support Specialist
who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. You'll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience.
If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well.
Why You'll Want to Join
Paid in
USD
(bi-monthly: 15th and 30th)
Paid Time Off
in accordance with company policy
Observance of
Holidays
per company guidelines
100% remote setup
so you can work wherever you feel most productive
Work inside a forward-thinking AI startup backed by top investors
Opportunity to support a platform at the forefront of voice automation and AI workflows
What You'll Work On
Customer Support Across Channels
Manage and respond ...