Customer Support Specialist
Location
barranquilla, atlántico
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 07, 2026
Job title : Customer Support Specialist
Location : Barranquilla, Colombia
Experience : 1-2 years
Education Qualification: Bachelor’s Degree
Roles and Responsibilities:
- Leverage product knowledge and customer service skills to answer casework from Customers.
- Deliver a top-tier customer support experience through creative problem-solving, tickets and consistent probing, to craft accurate & timely outcomes for Customers.
- Conduct procedures to escalate and coordinate the customer response in accordance with values.
- Expand your knowledge of client hardware and software weekly through professional development time, trainings, knowledgebase articles, and the experience gained from performing the roll.
Required Skills & Desired Skills:
- English Language with B2/B2+
- 1 year of experience in a customer ...