Customer Support Specialist (Contract)

mdf commerce • Abu Dhabi, Abu Dhabi, United Arab Emirates • Posted June 10, 2026

Location Abu Dhabi, Abu Dhabi

Job Type Full-time

Category Information and Record Clerks

Posted June 10, 2026

Contract: 12-18 months
Location: USA or Canada Remote #LI-Remote
Working Hours: 12-8 PM ET
About SOVRA
SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our purpose-built tools help public agencies operate with greater efficiency, compliance, and transparency — so every tax dollar goes further. Learn more at SOVRA.com.
About the Opportunity
SOVRA serves thousands of government agencies who depend on our platform to keep procurement running smoothly. When an agency or supplier runs into a problem, they need someone who can diagnose it quickly, communicate clearly, and make sure nothing falls through the cracks. This role exists because that experience — resolving issues with precision and care — is central to how SOVRA retains and grows its customer base.
This is a hands-on support role with real variety. On any given day you might be triagin...
            

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