Customer Support Specialist

Confidential • davao city, davao city, Philippines • Posted June 06, 2026

Location davao city, davao city

Job Type Full-time

Category AGG

Posted June 06, 2026

Customer Support Agent (Gorgias) 

Activate Talent is looking for a Customer Support Agent with hands-on Gorgias experience to support fast-growing ecommerce brands. 

Responsibilities include managing customer tickets across email, chat, and social channels, resolving order/shipping/product issues, maintaining high CSAT scores, and working closely with operations and CX teams to deliver an exceptional customer experience. 

Ideal candidates have experience with Shopify, Gorgias, and DTC/ecommerce customer support in high-volume environments.

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