Customer Support Specialist

Job Title: Customer Support Executive

Company: QuickMetrix

Job Location:

Remote (Delhi Candidates Preferred)

Experience:1+ Year

Salary:

₹20,000 – ₹30,000 per month

Industry Preference:

B2B Industry Experience Preferred

Job Overview:

We are looking for a Customer Support Executive with strong communication and problem-solving skills to manage customer queries, coordinate with internal teams, and ensure a seamless customer experience.

Key Responsibilities:

• Handle customer queries through calls, emails, and meetings

• Understand customer concerns and provide timely resolutions

• Coordinate with the Tech Team for issue diagnosis and closure

• Train users on platform usage and support adoption

• Maintain strong customer relations...