Customer Support Specialist

DUSQ • Kolkata, West Bengal, India • Posted June 19, 2026

Location Kolkata, West Bengal

Job Type Full-time

Category Information and Record Clerks

Posted June 19, 2026

Shift: 10:00 AM – 7:00 PM PT / 10:30 PM – 7:30 AM IST
Compensation: based on experience
Experience: Entry to mid-level 

About DUSQ
DUSQ is a sleep regulation wearable that uses vagus nerve stimulation to modulate the autonomic nervous system during sleep. We're a founder-led, fast-moving company on a mission to change the way people sleep, and we're building a team that genuinely cares about the people we serve.

About the Role
We're looking for a sharp, empathetic Customer Support Specialist to be the first point of contact for our customers across email, WhatsApp, and social platforms. You'll be working US hours, supporting a growing community of early adopters and Kickstarter backers who are invested in what we're building. This isn't a scripted support role; you'll need to think on your feet, understand the product deeply, and communicate with warmth and clarity.

What ...
            

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