Customer Support Specialist
Location
Kolkata, West Bengal
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 19, 2026
Hiring: Customer Service Executive (Chat & Voice Process) - Teleperformance
📍 Location: Kolkata
🕒 Shift: Rotational (Including Night Shifts)
📅 Working Days: 5 Days Working | 2 Rotational Week Offs
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives for an International Chat & Voice Process. This role involves assisting global customers, resolving queries, and delivering a high-quality customer experience.
Key Responsibilities
- Handle customer queries via chat and voice support (international clients)
- Provide accurate and timely information to customers
- Troubleshoot issues and escalate cases when required
- Maintain high quality service standards