Customer Support Specialist

Accelleron central operations team is looking for high caliber customer support engineers who provides defined services to the internal customers with best quality in the most efficient way.Customer support services endeavors to continuously improve upon the process & delivery of techno commercial services, with the aim to meet the expectation of the business and provide harmonious and delightful services to customers across the globe from Manila.Your responsibilities:- To provide support to LUs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators.To register these enquiries in ATURB and ERP.
(Or any other Local system).
Ensuring correct technical specification as per customer needs and commercial terms i.e. pricing, incoterms, texts, export checks etc.- To provide support to LUs on order booking in local ERPs which are received directly or through EUS or service coordinators.To book these orders in LDs local ERP and ensuring co...