Customer Support Specialist

Job Title: Customer Service Executive

Location: Ghansoli, Navi Mumbai

Shift: Rotational Shift

Working Days: 5 Days Working

Week Offs: 2 Rotational Week Offs

Job Description

We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.

Key Responsibilities

Handle customer queries and concerns via calls, emails, or chat.

Provide accurate information and resolutions to customers.

Maintain a high level of customer satisfaction.

Adhere to process guidelines and quality standards.

Document customer interactions accurately in the system.

El...