Customer Support Specialist

FenixCommerce • noida, uttar pradesh, India • Posted June 16, 2026

Location noida, uttar pradesh

Job Type Full-time

Category Other-General

Posted June 16, 2026

                FENIXCOMMERCE 
AI-Powered Shipping Intelligence & Delivery Experience Platform 
Customer Support Specialist 
Location 
Noida, India 
Employment Type 
Full-Time 
Work Hours 
US Business Hours 
Department 
Customer Success 
About FenixCommerce 
FenixCommerce is a leading AI-powered shipping intelligence and delivery experience platform serving enterprise ecommerce and omnichannel brands. We help top-tier retailers maximize order revenue while minimizing fulfillment costs through intelligent delivery optimization, carrier rate shopping, and post-purchase tracking. Our customers include major brands like Vuori, Bombas, Steve Madden, Saatva, and Hot Topic. Founded in 2017, we're backed by experienced leadership with deep roots in logistics, retail, and ecommerce innovation. 
Role Overview 
We're seeking an exceptional Customer Support Specialist to join our Customer Success team from our Noida o...
            

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