Customer support specialist-printing services

ABOUT THE COMPANY

Magic International Pvt. Ltd. (MIPL) is one of India's leading book printing and stationery manufacturing companies, with over 70 years of heritage and a 300,000 sq. ft. state-of-the-art facility at Greater Noida. We serve marquee international clients in India and overseas. Our manufacturing capabilities span offset printing and full-scale binding with stationery manufacturing.

ROLE OVERVIEW

We are looking for a proactive and energetic Customer Support Manager / Executive to join our team. The ideal candidate will serve as the primary point of contact for our domestic publishers and print buyers, managing day-to-day communication, understanding customer requirements, and ensuring seamless service delivery. This is a relationship-driven role that requires deep understanding of print production processes and strong client servicing instincts.

KEY RESPONSIBILITIES

• Serve as the primary liaison between clients and internal...