Customer Support Specialist
Location
santiago, metropolitana de santiago
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 24, 2026
We are a fast-growing online Fintech Company dedicated to delivering the best entertainment experience to our players. We are looking for an energetic, detail-oriented, and bilingual Customer Support Agent based in Chile to join our international team.
What You Will Do
- Provide top-tier support to our players via Live Chat and Email, ensuring fast and accurate resolutions
- Assist players with account verification processes (KY C), deposit/withdrawal inquiries, and bonus explanations
- Identify and elevate technical issues or potential fraudulent activities (AML alerts)
- Promote Responsible Gamin practices and guide players according to our compliance policies
- Maintain a high level of customer satisfaction (CSAT) while adapting to the fast-paced nature of the iGaming industry
What We Are Looking For
- Location: Must be based in Chile (Santiag
- Languages: Fluent English...