Customer Support Team Lead

DoorDash Mexico • Remote, Remote, Mexico • Posted June 04, 2026

Location Remote, Remote
Job Type Full-time
Category Other-General
Posted June 04, 2026
About the Team
DoorDash Mexico is highly focused on providing the best customer experience to all of our customers. We are customer experience driven and results oriented! We like to take ownership of our customer’s needs and provide the best experience.
About the role
As a Team Leader you will directly manage Teammates responsible for providing the highest quality care to our Consumers, Merchants and Dashers at the forefront of our business. This role appeals to you because you're a leader, operator, and problem solver. You’ll be responsible for managing the day to day operations with an expanding company while maintaining and improving on bold quality and speed metrics for your team.
NOTE: This position will support our Customer Experience center in Mexico City.
You’re excited about this opportunity because you will…
Lead a team of motivated individuals who are focused on customer success in order to deliver on operational KPIs
Support your team by being p...

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