Customer Value & Operations Lead

r3 Consultant • Jaipur, Rajasthan, India • Posted June 07, 2026

Location Jaipur, Rajasthan

Job Type Full-time

Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted June 07, 2026

JOB TITLE: Customer Value & Operations Lead

WORK EXPERIENCE: 8+ years

EMPLOYMENT TYPE: Full-Time, Permanent 

LOCATION: Remote (Pan India) 

SHIFT TIMINGS:  06:30 PM - 03:30 AM IST (8.00 am to 5.00 pm EST) 

What You’ll Be Doing:

 Own customer value delivery and operational execution for a scaled portfolio of Emerging Accounts.

 Partner closely with the India GM and the US-based Account Manager, who retains ownership of the commercial relationship. 

 Ensure customers are:  Adopting relevant modules of our products  Actively using the platform  On track for successful renewals 

 Design, prepare, and deliver Electronic Quarterly Business Reviews (E-QBRs) for US based Account Managers to ensure consistent value communication at scale. 

 Review data and proactively identify customer needs, risks, and adopti...

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