Customs Brokerage Agent

Expeditors • Hanoi, Hanoi, Vietnam • Posted June 06, 2026

Location Hanoi, Hanoi
Job Type Full-time
Category Business Operations Specialists
Posted June 06, 2026

Job Description

Job Purpose: Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department

Responsibilities:

  • Ensure smooth and timely customs process flow.
  • Ensure accurate and timely client billing.
  • Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.
  • Ensure accurate and timely data entry into our operating system.
  • Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
  • Assist with verification of customs declaration information and the submission of such to the customs authority.
  • Track and trace Customs files.
  • Interact with customs authori...
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