Customs Operations Associate
We Offer
Being responsible for inland service execution within assigned scope, especially focus on inhouse Customs Brokerage execution. Coordinate and solve exceptions with relevant internal and external stakeholders during daily operation. Support Product team and Customer Experience team to deliver growth, profit and customer satisfaction.
Purpose of the Role
Execute following assigned process with high efficiency to get on time execution and satisfied services provided to customer.
Handle system updates accurately and customer requests in accordance with defined processes and time frame.
Suggest alternate viable solutions which are aligned with rules and regulation including local policies, and actively resolve customer complaints within stipulated timeframe.
Execute cost savings plans to deliver a consistently deflationary cost profile while maintaining excellent standard...