CX Analyst: Product Experience & Roadmap Lead
Location
randburg, gauteng
Job Type
Full-time
Category
Risk Management & Quantitative Analysis
Posted
June 19, 2026
A leading recruitment agency seeks a CX Analyst to improve customer experiences by defining product purpose and market position. You will research customer needs, collaborate with design teams, and support development processes. The ideal candidate has 5–8 years of experience in Customer Experience Design, a degree in Technology/Information Management, and relevant Agile certifications. This role is pivotal in enhancing user experiences and driving product efficiency.
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