CX Operations Lead: Drive Team Performance & KPIs

Hammerjack Pty Ltd is seeking an Operations Manager in the Philippines to lead the operations team and enhance customer experience. The successful candidate will devise effective plans, identify strengths and weaknesses in the team, and continually improve processes. The ideal candidate should have at least 3 years of experience in management roles within customer experience operations and possess excellent communication skills. This role requires adeptness in a fast-paced environment and the ability to deliver on targets.
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