CX Team Leader

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Grow your leadership career and personal brand in our NZ CX Operations team!

We have an exciting, new permanent full time opportunity for a Team Leader to join our team in NZ!

As a CX Team Leader, you will be responsible for providing leadership and operational management of a team. You will drive and develop team performance and coach team members to provide exceptional customer service. To be successful in this role, you will be someone who leads example, who is inspiring and supportive to others, passionate, customer orientated and results focused.
What you’ll do:

• Develop, coach and support your team to achieve quality and productivity targets
• Drive team engagement and...