Cx Training & Performance Enablement Lead

HQ Platinum in Monterrey, Nuevo León, seeks a Learning & Development Lead for Client & Partner Support.This role involves designing and delivering training programs that elevate service quality and performance.Key responsibilities include identifying training needs, developing training materials, and facilitating training sessions.Ideal candidates will possess strong skills in training design and performance analysis.Join us to help strengthen our support teams and grow leadership capabilities across the organization.
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