Cyber & Network Support Technician
Location
Newcastle upon Tyne, Tyne & Wear
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 08, 2026
An IT support company are looking for a motivated individual to join their team.
The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.
KEY DUTIES
* Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faults
* Support cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risks
* Assist in routine network troubleshooting, configuration, and securing of devices and systems
* Support the implementation of cyber‑security best practices to protect systems and data from unauthorised access
* Carry out basic cybersecurity testing and document findings
* Log and document all support activ...
The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.
KEY DUTIES
* Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faults
* Support cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risks
* Assist in routine network troubleshooting, configuration, and securing of devices and systems
* Support the implementation of cyber‑security best practices to protect systems and data from unauthorised access
* Carry out basic cybersecurity testing and document findings
* Log and document all support activ...