Damage Claims Agent

The Damage Claims Agent manages vehicle damage cases from incident report to repair completion and handover to the Billing & Recharge team. You will coordinate repairs, gather evidence, and communicate with customers, drivers, bodyshops, and internal teams to ensure efficient and cost-effective vehicle return to service. If you thrive in a dynamic environment and enjoy problem-solving, join Team Orange.

YOUR ROLE AT SIXT

• You receive and log damage reports, assessing evidence to prioritise and categorise incidents accurately

• You source and evaluate repair estimates, authorise repairs within limits, and coordinate repair bookings

• You monitor repair progress, arrange temporary vehicles, and conduct quality checks before handover

• You maintain accurate case records and compile files for Billing & Recharge handover

• You provide clear liability assessments and liaise with Insurance Professio...