Damage & Loss Operations Lead
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 25, 2026
Responsibilities
- Measure and track the team’s key damage performance and generate reports using appropriate tools and techniques.
- Manage day-to-day loss, stuck, and damage performance; identify bottlenecks and react quickly to resolve issues.
- Identify key risk areas to network operations and design mitigation strategies.
- Identify opportunities in processes, including forecast, planning, and physical processes to improve cost, quality, and lead time.
- Draw up a business case for improvement ideas and convince stakeholders to implement process changes.
- Collect data and set up improvement processes after data analysis.
- Prepare reporting tools/templates for key performance indicators for internal stakeholders and customers.
- Manage multiple stakeholders, both internal and external to SPX Express, to align on a single goal and direction.