Danish speaking Technical Support Advisor in Malaga, Spain!
Location
Málaga, Andalusia
Job Type
full time
Category
Computer Occupations
Posted
June 03, 2026
We are currently recruiting for an exciting Danish speaking Technical Support Advisor in Malaga, Spain!
DUTIES AND RESPONSIBILITIES:
- Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal
- Provide support to clients employees in the operation of user systems and peripheral devices
- Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the clients ITSM system including their categorization and prioritization of IT issues and requests
- Be accessible and provide a first resolution rate by using internal knowledge databases
- Cooperate with clients 2nd level service organizations and external service providers.
REQUIREMENTS:
- C2 or fluency in Danish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency.
- Experience i...