Data analyst– core business
Location
durban, kwazulu natal
Job Type
Full-time
Category
Other-General
Posted
June 22, 2026
Job Title: Data Analyst – Core Business
Department: FSP – Core Business
Reports To: Business Administrations Manager
Location: Durban
Employment Type: Full-time
ROLE PURPOSEThe Data Analyst is responsible for collecting, analysing, interpreting, visualising, and reporting data that supports key decision-making across Icebolethu Funerals’ business units – including funeral insurance, funeral services, burial services, claims, transport, mortuary, catering, tombstones, sales, and complaints.
The role ensures the organisation uses accurate, meaningful, and timely data to improve service delivery, drive operational efficiency, enhance customer satisfaction, reduce risk, and support regulatory compliance (FSCA, TCF, POPIA).
KEY RESPONSIBILITIES Data Collection & Management Collect, clean, and validate data from multiple sources (CRM, funeral system, claims system, finance systems, complaints register, sales reports). Maintain d...