IQVIA • Taguig, Metro Manila, Philippines • Posted June 05, 2026
Location
Taguig, Metro Manila
Job Type
Full time
Category
Computer Occupations
Posted
June 05, 2026
Job Description
:
Receive and respond to client data inquiries via email or through the IQVIA customer portalUtilize various office applications and IQVIA tools to research, analyze, and resolve inquiries that require an understanding of the client and their business, the pharmaceutical market, and IQVIA data and processesUnderstand and can effectively communicate routine database processes and methodologies for client inquiry resolutionProvide formal written communications both internally and externally regarding cause, status, and resolution of the issue/s.Work with various IQVIA internal departments to validate and/or correct data and database issues, and ensure inquiry responses are meeting Service Level Agreement guidelinesFollow the standard escalation process to ensure resolutionMaintain and enhance data quality by analyzing trends and resolving potential market/database anomalies identified through ac...
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