Data platform support / operations engineer - kzn durban - up to r415 per hour

This role is responsible for the day-to-day operational support of the data platform, acting as the first line of response for tickets, alerts, and data-related requests. The position ensures platform stability, resolves issues efficiently, and enables data engineering teams to focus on project delivery and long-term improvements.

Responsibilities Triage and resolve data platform tickets and alerts. Manage data access requests and platform configuration changes. Monitor and fix ETL/ELT pipeline failures and delays. Handle data, operator, and system amendments. Maintain operational queues and prevent stalled tickets. Investigate data quality issues and dashboard discrepancies. Maintain and improve runbooks for common tasks and incidents. Identify recurring issues and support automation or system improvements. Keep ticketing systems updated with accurate status and categorisation. Communicate with stakeholders and provide regular reporting on issues and trends. Qualifications ...