DE033074-KYC Quality Check Supervisor

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Regulatory Compliance Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: This is for an experienced Team Lead to manage a team of KYC analysts. The successful candidate will own day-to-day delivery, analyst performance, and quality outcomes for their pod, while serving as the first line of escalation of operational issues. RESPONSIBILITIES:

• Manage a team of KYC analysts; own pod‑level SLA, quality, productivity, and adherence metrics. Allocate work, manage queues, and rebalance capacity to meet daily and weekly volume commitments.

• Conduct first‑line review and approval of complex or high‑risk cases requiring TL sign‑off.

• Run daily huddles and weekly 1:1s; deliver coaching anchored in scorecard data and QC feedback.

• Drive analyst ramp‑up; track performance tiers and inte...