Dealer Care Analyst (TEMP)

Job Description

This department is responsible for receiving, analyzing, and answering credit operations within established time and manner, always following the policy and quality criteria. This role is also in charge of finding proper solutions to document verification, insurance and purchasing requests from the dealers and help them to ensure the correct delivery of the credit requests.

Responsibilities

• This role offers dealers assistance with their credit applications, analysis and purchasing queries either via e-mail or phone calls.
• Full knowledge of credit policy and procedures.
• Delivery of daily reports.
• Comply and assure risk and fraud policy.
• Call times in control.

Qualifications

• Bachelor’s degree in administration, accounting, economics or related.
• +1 years of experience in customer service, credit analysis or related.
• Desirable financial...