Department Supervisor

H&M • Chicago, Illinois, United States • Posted June 16, 2026

Location Chicago, Illinois
Job Type full-time
Category Supervisors of Sales Workers
Posted June 16, 2026
Job Description

About the Role



As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.



A Day in the Life



Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*



Customer Sales & Profit

  • You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
  • Representing yourself and the H&M brand positively during customer interactions
  • Be aware of and take...

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