Deposit, Product Operations Partner

Citizens • Boston, MA, United States • Posted June 17, 2026

Location Boston, MA
Job Type Full-time
Category other-general
Posted June 17, 2026
Description

Consumer Deposits - Product Operation Partner

Role Summary
The Consumer Deposit Product Partner operates at the center of product operations, risk oversight, and customer remediation for deposit products. This role is responsible for investigating customer impacting issues, validating data and financial outcomes, and ensuring accurate and compliant restitution when product behavior does not perform as expected.

This is not a traditional product roadmap or feature delivery role. It is a highly analytical, execution focused position that works behind the scenes to identify issues, validate outcomes, and prevent future customer impact. The role plays a critical part in maintaining product integrity and delivering fair, accurate outcomes for customers.

Locations & Work Arrangement: Remote is not an option, candidates must be willing to commute to one of the following hub locations with a hybrid schedule of 4 days onsite and 1 day remote p...

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