Deskside Support Engineer
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 08, 2026
Job De ion: Deskside Support Engineer (L1) Role Overview
The Deskside Support Engineer provides hands on technical support to end users for hardware, operating systems, standard applications, and workplace technology. This role focuses on resolving end user issues at the desk or on site, ensuring minimal disruption to business operations and maintaining a high level of user satisfaction.
The engineer serves as the primary point of contact for on site IT support, troubleshooting incidents, fulfilling service requests, and coordinating with infrastructure or application teams when required.
Engagement Details- Duration: 3 months (Surge Capacity), starting April 1
- Support Level: L1 Support
- Working Hours: 8:00 AM to 5:00 PM (Singapore time)
- Scope: Support for approximately 600 devices
- Provide on site and re...