Deskside Support Technician
Location
Gloucester, Massachusetts
Job Type
Full-time
Category
other-general
Posted
May 14, 2026
Position Title: Deskside Support Technician
Location: Gloucester, MA
Job Summary:
We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics. The ideal candidate will be hands-on, customer-focused, and capable of resolving technical issues efficiently.
Key Responsibilities:
Provide deskside support for desktops, laptops, mobile devices, and peripherals.
Install, configure, and troubleshoot Zebra printers, including firmware updates and connectivity issues.
Respond promptly to VIP support requests, ensuring high-quality service and minimal downtime.
Diagnose and resolve network issues (wired and wireless), including port activations and basic switch troubleshooting.
Handle PC logistics: imaging, deployment, asset tagging, inve...
Location: Gloucester, MA
Job Summary:
We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics. The ideal candidate will be hands-on, customer-focused, and capable of resolving technical issues efficiently.
Key Responsibilities:
Provide deskside support for desktops, laptops, mobile devices, and peripherals.
Install, configure, and troubleshoot Zebra printers, including firmware updates and connectivity issues.
Respond promptly to VIP support requests, ensuring high-quality service and minimal downtime.
Diagnose and resolve network issues (wired and wireless), including port activations and basic switch troubleshooting.
Handle PC logistics: imaging, deployment, asset tagging, inve...