Desktop Field Technician

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Desktop Field Technician Location: Onsite - Phoenix, AZ Duration: Long Term This position will be responsible for providing end-user hardware and software support, responding to helpdesk tickets, providing support for the mobile device team, and resolving complex tasks. Responsibilities will include but not limited to: JOB REQUIREMENTS * A minimum of three (3) years' experience providing technical support to end users in a fast-paced environment. * One year of Active Directory experience. * Experience with ServiceNow ticketing software. * Experience with Tanium or Workspace One MDM. * Experience providi...