Desktop Support Analyst
Location
Dallas, TX
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Description
We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization.
Responsibilities:
• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.
• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.
• Assist remote employees with secure access and connection challen...
We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization.
Responsibilities:
• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.
• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.
• Assist remote employees with secure access and connection challen...