Desktop Support Analyst ( location DK-Birkerød)

TrueCommerce • Copenhagen, Copenhagen, Denmark • Posted June 02, 2026

Location Copenhagen, Copenhagen

Job Type Full Time

Category Computer Occupations

Posted June 02, 2026

We are looking for a Desktop Support Analyst to join our IT team in Birkerød. This role is focused on delivering reliable, first-line support to end users across the business, ensuring that devices, applications, and systems operate efficiently.
You will work in a modern IT environment where AI tools and automation are integrated into daily workflows, helping you resolve issues more effectively and continuously improve how support is delivered.

The role

As Desktop Support Analyst, you will be responsible for delivering high-quality end-user support while contributing to efficient and structured IT operations.

Your focus will include:
Providing first-line technical support across devices, applications, and connectivity

Supporting Microsoft  applications and user access requests

Managing laptop deployments and hardware lifecycle using modern provisioning tools

Handling incidents and service requests...

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