CAA Club Group • Mississauga, Ontario, Canada • Posted March 23, 2026
Location
Mississauga, Ontario
Job Type
Full-time
Category
Computer Occupations
Posted
March 23, 2026
Position Details
What you will do :
A combination of on phone support for internal CAA Associates and onsite supportSupport tasks for this position include incident handling, problem identification, ticket Management (logging and tracking), troubleshooting, resolution, hardware and software support, incident, and problem escalationProvide 1st, 2nd level technical support for Windows 10, O, remote connectivity as well as several business specific applicationsExperience in managing devices in IntuneProvide support in a Citrix environmentProvide support to virtual desktops in an Azure environmentManagement, setup and maintenance of all IT equipment onsite, this includes printers, Video conferencing and other IT assets Setup and configuration of new hardware and softwareEducate users on how to use systems and applications as requiredAsse...
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