Desktop Support Analyst

The Legends Agency • Remote, wes kaap, South-Africa • Posted June 03, 2026

Location Remote, wes kaap

Job Type Full-time

Category Change Management & Restructuring, Database, Analytics & BI

Posted June 03, 2026

Support Escalations and Troubleshooting for a Dynamic Global IT Environment About Our Client Our client is a fast-growing Managed Services Provider delivering expert IT support and infrastructure services to global businesses. Known for their proactive support model, innovative tech solutions, and customer-centric values, they offer a dynamic and collaborative environment for IT professionals. Based in Johannesburg and operating on UK hours, the team is committed to maintaining high standards of service delivery across multiple time zones. 
The Role: Service Desk Analyst (L2) As a Service Desk Analyst (L2), you'll serve as a key escalation point for complex technical issues. You'll resolve second-line incidents, maintain systems, and contribute to infrastructure reliability and process improvement. The role is ideal for a proactive technician who enjoys solving problems and supporting users across Windows, MacOS, and cloud environments. 
 <...
            

Interested in this role?

Click the button below to start your application.

Apply Now