Desktop Support Engineer
Location
chennai, chennai
Job Type
Full-time
Category
PRB
Posted
June 19, 2026
Qualifications
- Strong hands-on experience with desktop computers and computer hardware (installation, configuration, upgrades, and maintenance).
- Proven technical support and troubleshooting skills for end-user environments, including Windows and/or macOS operating systems.
- Experience with printer support, including setup, driver installation, connectivity, and routine maintenance.
- Ability to diagnose and resolve hardware, software, and peripheral issues in a timely and customer-focused manner.
- Familiarity with basic networking concepts (TCP/IP, Wi-Fi, VPN) and remote support tools.
- Strong documentation, ticketing, and communication skills, with the ability to explain technical issues in clear, user-friendly language.
- Ability to work independently in a remote environment, manage priorities, and meet service-level expectations.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft...