Desktop Support Engineer, TCOMS

A*STAR • Singapore, Singapore, Singapore • Posted June 08, 2026

Location Singapore, Singapore

Job Type Full-Time

Category Computer Occupations

Posted June 08, 2026

Key Responsibilities
Provide hands-on desktop troubleshooting support (L1) to end-users for 
hardware, software, audio-visual equipment, and network related issues.

Resolve issues relating to end users accounts, network access and folder permissions

Deployment and recovery of IT assets for onboarding and off-boarding of staff.

Conduct asset verification & audit, maintain accurate records of hardware, software & license inventory.

Perform approved change requests for software installation and hardware configuration changes.

Assist IT team to maintain documentation and troubleshooting guides

Other duties as assigned by supervisor

Qualifications & Field of Study
At least Higher Nitec, Diploma Certification in Computer/Electronic Engineering of equivalent discipline.

Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) are added advantage.

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