Desktop Support Engineer

Confidential • Tiruchirappalli, Tamil Nadu, India • Posted June 05, 2026

Location Tiruchirappalli, Tamil Nadu

Job Type Full time

Category Computer Occupations

Posted June 05, 2026

Description Information
Role Summary
Desktop Support Engineer responsible for providing first-level technical support for desktops, laptops, operating systems, applications, and basic networking issues. The role focuses on ensuring smooth IT operations and user satisfaction.
Key Responsibilities
Handle daily IT support tickets and end-user requests.
Troubleshoot desktop, laptop, and hardware-related issues.
Resolve Windows OS and Outlook-related problems.
Support Wi-Fi, LAN, and basic network connectivity issues.
Install, configure, and maintain desktops, laptops, and peripherals.
Install and support standard business applications.
Maintain issue resolution documentation and reports.
Escalate unresolved issues to higher-level support teams.
Support IT infrastructure and end-user environments.
        

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