Desktop Support Technician
Location
New Haven, CT
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Desktop Support Technician
New Haven, CT (Onsite)
Overview
We are seeking a
Desktop Support Technician to join a growing IT team supporting a fast-paced
enterprise environment. This role is ideal for someone who is hands-on,
customer-focused, and eager to learn, with strong troubleshooting skills across
Windows systems and endpoint support.
This is a great
opportunity to contribute to large-scale deployments, upgrades, and ongoing
support operations while delivering high-touch “white glove” service to end
users.
Key Responsibilities
+ Provide onsite and remote technical support (in person, phone, email) to end users
+ Troubleshoot and resolve issues related to:
+ Windows environments (Windows 10/11 primarily)
+ Active Directory (user accounts, permissions, access)
+ Hardware, desktops, workstations, and thin clients
+ Support network connectivity issues:
+ IP confl...
New Haven, CT (Onsite)
Overview
We are seeking a
Desktop Support Technician to join a growing IT team supporting a fast-paced
enterprise environment. This role is ideal for someone who is hands-on,
customer-focused, and eager to learn, with strong troubleshooting skills across
Windows systems and endpoint support.
This is a great
opportunity to contribute to large-scale deployments, upgrades, and ongoing
support operations while delivering high-touch “white glove” service to end
users.
Key Responsibilities
+ Provide onsite and remote technical support (in person, phone, email) to end users
+ Troubleshoot and resolve issues related to:
+ Windows environments (Windows 10/11 primarily)
+ Active Directory (user accounts, permissions, access)
+ Hardware, desktops, workstations, and thin clients
+ Support network connectivity issues:
+ IP confl...