Desktop Support Technician (Temp)

Alphatec Spine • Carlsbad, California, United States • Posted May 14, 2026

Location Carlsbad, California
Job Type Full-time
Category other-general
Posted May 14, 2026

Under general supervision, performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. Supports day-to-day operations including end user devices, peripheral equipment and provides technical oversight of the IT Service Desk. The ideal candidate having 2-3+ years in desktop support and the ability to work autonomously.



Essential Duties and Responsibilities



  • Installs and maintains hardware and software products and configures PC equipment according to department standards.

  • Identifies, evaluates, and corrects hardware, software, or operations problems.

  • The ability to troubleshoot and perform steps to identify root cause of unavailable systems or network

  • Opens, assigns, and escalates support tickets based on importance and priority.

  • Answers IT Support calls and resolves technical problems.

  • Monitors IT support ticket syst...

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