Desktop Technician III

iQor • central luzon, central luzon, Philippines • Posted June 04, 2026

Location central luzon, central luzon

Job Type Full-time

Category Other-General

Posted June 04, 2026

Job Summary: 

A Desktop Technician III is a senior technical role responsible for providing advanced desktop, endpoint, and on-site infrastructure support within the organization. This role handles complex hardware, software, and network-related issues, leads desktop deployment and refresh activities, and serves as an escalation point for lower-tier technicians. The Desktop Technician III also assists in standardization, documentation, and mentoring to ensure high-quality end-user support and operational efficiency. 

Responsibilities: 
• Provide advanced technical support to end-users via onsite, phone, and remote assistance. 
• Act as an escalation point for complex desktop, hardware, software, and peripheral issues. 
• Lead troubleshooting and resolution of high-impact or recurring technical issues. 
• Install, configure, and upgrade desktop and laptop hardware components, including CPUs, memory,  
storage, and periph...
            

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