OPUS IT Services Pte Ltd • singapore, singapore, Singapore • Posted June 06, 2026
Location
singapore, singapore
Job Type
Full-time
Category
Engineers
Posted
June 06, 2026
Job Scope
Handle and manage all calls escalate by helpdesk Provide technical support to end users on their daily IT usage problem Adhere to the provided Service Level Agreements (SLAs) Responsible in escalating to the Lead for all encounters that has high or potential customer satisfaction issues Requirements
Nitec / Diploma in Information Technology or Computer Studies or equivalent At least 1 year relevant experience in related field Good Interpersonal Skills and Customer Service Skills Good understanding of PC hardware configuration and install Microsoft Windows Operating Systems Ability to handle basic network problem determination Able to co-ordinate activities with the relevant parties (Helpdesk, Vendors and customers) Willing to learn attitude and adapt to the changing IT environment Ability to prioritize workl...
Interested in this role?
Click the button below to start your application.
Apply Now