Detention Custody Manager

Mitie • Oxford, England, United Kingdom • Posted June 23, 2026

Location Oxford, England
Job Type Full-time
Category Law Enforcement Workers
Posted June 23, 2026

Job Overview

As a Detention Custody Manager, you will lead a team of officers to ensure the safety, dignity and wellbeing of residents in our care. This is a varied, fast-paced role where no two days are the same. You will balance security and operational standards with a strong focus on care, welfare and resident engagement.

Main Duties

  • Lead, support and develop a team of custody officers to deliver high standards of care and professionalism.

  • Ensure residents are treated with dignity and respect, with a safe environment that promotes their welfare.

  • Oversee daily routines, staff deployment, and compliance with operational and emergency procedures.

  • Manage risk, resolve conflict, and respond to incidents in line with training and policy.

  • Monitor and report on resident welfare, escalating concerns around health and wellbeing where necessary.

  • Drive continuous improvement, teamwork and a...
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