Dialpad Customer Experience Designer Position
Location
kitchener, on
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
Redefine learning experiences with Dialpad as a Customer Experience Designer. Create impactful training content using advanced instructional design strategies in this dynamic role.
In the role of Support Learning Experience Designer, you’ll play a crucial part in developing effective training for Dialpad’s CX team and Dialpad University. This includes managing various training programs, utilizing your expertise in instructional design, and LMS optimization. Your contributions will ensure that training solutions are engaging, accessible, and aligned with the latest learning trends and technologies.
Key Responsibilities: • Assess training needs to develop targeted learning solutions • Create engaging, diverse multimedia training materials • Apply adult learning theories within course content • Administer and maintain the Learning Management System • Evaluate training effectiveness through feedback and data analysis
Requirements: • Degree in Education or related...
In the role of Support Learning Experience Designer, you’ll play a crucial part in developing effective training for Dialpad’s CX team and Dialpad University. This includes managing various training programs, utilizing your expertise in instructional design, and LMS optimization. Your contributions will ensure that training solutions are engaging, accessible, and aligned with the latest learning trends and technologies.
Key Responsibilities: • Assess training needs to develop targeted learning solutions • Create engaging, diverse multimedia training materials • Apply adult learning theories within course content • Administer and maintain the Learning Management System • Evaluate training effectiveness through feedback and data analysis
Requirements: • Degree in Education or related...