Digital Adoption Manager - Bilingual Role
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Join RBC Investor Services as a Bilingual Digital Training and Adoption Manager. Champion digital transformation through effective onboarding and training in both English and French.
You will conduct seminars, webinars, and practical training to enhance user proficiency. Collaborate with product teams to align strategies and outcomes while implementing effective change management practices. Your expertise will help nurture a robust digital adoption culture that benefits all stakeholders.
Key Responsibilities:
• Create and deliver customized training materials
• Collaborate with product teams for clear communication
• Measure productivity impact of digital tools
• Assist in change management processes for smooth transitions
• Train clients and internal teams utilizing bilingual skills
Requirements:
• Bilingual proficiency in English and French
• 2+ years in Learning & Development or related field
• Knowledge of digital training tools and methodologies
You will conduct seminars, webinars, and practical training to enhance user proficiency. Collaborate with product teams to align strategies and outcomes while implementing effective change management practices. Your expertise will help nurture a robust digital adoption culture that benefits all stakeholders.
Key Responsibilities:
• Create and deliver customized training materials
• Collaborate with product teams for clear communication
• Measure productivity impact of digital tools
• Assist in change management processes for smooth transitions
• Train clients and internal teams utilizing bilingual skills
Requirements:
• Bilingual proficiency in English and French
• 2+ years in Learning & Development or related field
• Knowledge of digital training tools and methodologies